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Please Let Us Help You

 

Two days ago, we spoke with a client that called to cancel their Gutensite because the Control Panel was too difficult for them to use. This represents a failure on our part. Our robust platform has grown to meet your advanced needs, but we know it has a learning curve that is not immediately intuitive to many people. And many of you are still on grandfathered packages that didn’t previously include proactive support, so you may feel like you can’t ask for help. But we have learned that proactive support is one of the most valuable things you need. Which is why we now provide unlimited free support to every paid package.

 

Switch to the New Package

We hope that you will consider the benefits of switching to our new packages, which include unlimited email and phone support. And we really hope that if you are having any difficulties you will please call us and let us help you, no matter what package you’re currently on. Making sure you are thrilled with your Gutensite is the most important thing for us.

 

Simple vs. Powerful

There is a balance that must be maintained between making things simple and making things powerful, because everyone is at a different skill level and needs different features. Fortunately, with our support team available to help you at every step, we are sure you can have the best of both worlds (if you let us help). Making our CMS easier to use is a huge priority, and we are now embarking on a total overhaul. But in the meantime, even with the learning curve of Gutensite 1.0, you can still be sure that you are using one of the best CMS on the market for managing a full featured website that looks great to your visitors.

 

Separating Professional Design from Content Management

Our approach to website management has always been to separate content creation from design. We do this because the number one goal is to make sure that you have a powerful and beautiful website that represents you professionally to the world. This makes Gutensite 1.0 a bit old fashioned, compared to many of the new visual editors that encourage everyone (whether or not they are qualified to make design decisions) to get “creative” with their layouts. But we still believe that the result of our strategy is that it's easier to delegate content management roles to anyone on your team, and you get a consistently better looking website.

 

But we know that’s not enough, and we aren’t resting there. We know you want the control panel to be easier to use, more drag and drop, easier to edit content visually, and more intuitive to add content and organize your website structure. So hang in there while we build something amazing.


Let's Get Started!

If you like doing everything yourself you can instantly create a website and just ask our support team for technical assistance. But if you want professional help with strategy, design, and website setup, tell us about your needs and we'll schedule a call to create a project that fits your needs and budget.

 
Make a Website

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Cutting-Edge Website
Beautiful New Brand
Professional Consultation
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