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Gutenblog: maintenance

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April 2017
April 2017
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We've completed phase 2 of our upgrades which gives us new servers that are faster, more secure, have more redundancy and are running newer operating systems for better long term support.

Faster with HTTP 2.0

This upgrade also enables HTTP 2.0 for all websites with SSL (Secure Certificates). HTTP 2.0 allows pages to load much faster by enabling multiple concurrent connections at once. That means if your page has 50 resources that have to be loaded (e.g. HTML, CSS, Javascript, and image files), instead of loading one at a time, all 50 can load asynchronously.

Our Apologies for the Downtime

We did experience two problems during the upgrade that affected some visitors to a few sites:

1. Intermittent Loading Problems: Our security software on the new web servers mistakenly detected that our Load Balancers were performing a DDOS attack on them. As a result, our web servers intermittently throttled the connections, which caused some resources to fail to load (e.g. the CSS or an image ...


August 2010
August 2010
By

Occasionally we have to perform server maintenance that makes your website temporarily unavailable (for example, tomorrow night at 8pm PST). When the server is down for maintenance, visitors are given a nice message to help them understand what is happening (so they don't think your site is broken). However, before the server goes down, they may be performing critical tasks, writing a comment, purchasing a product, etc. And so it's important to let them know that things are about to stop working. We have implemented a new alert message that will appear at the top of your website a couple minutes before the server goes down for maintenance. This will give visitors an opportunity to save their work or finish their checkout in advance.

The message is quite prominent, but it only appears for a few minutes. You have the opportunity to opt out of this message if you do not want to notify your visitors. To opt out, go to your Administrative Control Panel and once you've logged in, go to ...