Our Domain Name Servers are:
NS1.GUTENSITE.COM
NS2.GUTENSITE.COM
Note: Please be sure to notify us of the domains which you are pointing to our servers. We will need to confirm that the server is setup to receive these domain names and point them to your site.
Basic DNS Setup
Most people will simply point their entire domain to our servers by using our DNS addresses. To point your domain name to our server, log in to your account at the Domain Registrar company where you purchased and manage your domains (e.g. Network Solutions, Go Daddy, Dotster, etc.) and find the admin section that allows you to control DNS information. Then enter our DNS addresses as the new Domain Name Server for your domain(s). It usually takes anywhere between 20 minutes a couple hours, but can take as long as 72 hours to propagate these changes throughout the internet. If you don't know what any of that means, call your Registrar support and have them help you over the phone.
Advanced DNS Setup
In some special cases you may choose to point only partial domain records to our server, namely the parts that pertain to the website, while keeping other records pointing to other servers, e.g. so that a third party mail server will handle your email in a special way, rather than using our standard mail server.
There are two options for splitting up the DNS records. You can either point the entire domain to our server (using the Basic DNS Setup explanation above) and then we'll control the DNS records and you can have us point specific domain records to another server, e.g. the MX records that handle mail. Or you can simply control the DNS records from your Registrar and point only part of the domain DNS record to our server (while keeping other records pointing to another location). If you choose this second option, the example below should serve as a basic guide for the minimum setup required for us to handle your domain. Be sure to replace domain.com with your own domain:
Record Type: A
Domain Name: domain.com
IP Address: 204.11.244.154
Record Type: CNAME
Domain Name: www.domain.com
Canonical Name: domain.com
The A record will not have a subdomain, and will point directly to the IP address for your Gutensite hosting account on our server. This is the basic IP address most people will share, but if you have a unique IP address (e.g. for your own SSL certificate) you will use that unique IP. The CNAME record will have the www subdomain before your regular domain. This essentially means any traffic to domain.com or www.domain.com will end up at our server. Everything else will be handled in some other way.
Beware
Please beware that if you manually point your domain to an IP address, rather than to our two name servers (NS1 and NS2.GUTENSITE.COM) then when we do server maintenance or the server has problems and we fail over to our secondary server, your site will not be redirected to the secondary server (unless you have an automated custom failover script setup yourself, which you probably don't). So you won't have the benefit of our secondary backup server if you point to an IP address directly.
